Chat SDK now supports Dial with the new vendor-official adapter.
Build bots that send and receive SMS, MMS, and iMessage on a real phone number, with bidirectional media and inbound voice-call transcripts. Replies use the standard Chat SDK thread and message APIs, with HMAC-verified webhooks and stable per-conversation threading.
Each phone conversation becomes a Chat SDK thread. Texts and media arrive as messages on that thread, and when a voice call ends, its transcript appears there too. Subscriptions, handlers, posts, and per-thread state work the same as with any other Chat SDK adapter.
Read the Dial documentation to get started.
Read more
Continue reading...
Build bots that send and receive SMS, MMS, and iMessage on a real phone number, with bidirectional media and inbound voice-call transcripts. Replies use the standard Chat SDK thread and message APIs, with HMAC-verified webhooks and stable per-conversation threading.
Each phone conversation becomes a Chat SDK thread. Texts and media arrive as messages on that thread, and when a voice call ends, its transcript appears there too. Subscriptions, handlers, posts, and per-thread state work the same as with any other Chat SDK adapter.
Read the Dial documentation to get started.
Read more
Continue reading...